Privacy policy of Velas Invest S.A. de C.V.

Last update of this privacy notice: 07/17/2024

Velas Invest S.A. de C.V., located at Carr. Transpeninsular, Colonia Misiones del Cabo, Cabo San Lucas, Los Cabos, C.P. 23455, Baja California Sur, Mexico and internet portal www.velasinvest.com, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

Velas Invest S.A. de C.V., values the privacy of our users, clients and partners. Velas Invest respects your privacy and is committed to using responsible practices in the collection, maintenance and use of your information. This Privacy Policy describes our practices regarding information collected through our website https://www.velasinvest.com (together with all related subdomains and websites, the “Website”). This Privacy Policy applies only to information we collect from you when you are online while visiting or using the Website. It does not apply to information we have obtained or may obtain offline through other traditional means.

The information you provide will only be used or shared by Velas Invest as described in this Privacy Policy. By visiting or using the Website, you are accepting the practices and policies set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you may not use the Website.

We collect two basic types of information about you in conjunction with your use of the Website: personal information and non-personal information. “Personal Information” is any information that can identify you individually and includes, by way of illustrative example and without limitation, your name, mailing address, email address, phone number, etc. And “Non-Personal Information” includes information that does not personally identify you, but may include, by way of illustrative example and without limitation, tracking and usage information about your location, website and Internet usage, etc.

Personal Information

There are a number of circumstances in which you voluntarily provide us with your Personal Information. The following are the most common ways in which we collect your Personal Information:

Submission of Personal Information when doing business with us or providing services to us;

Submitting employment-related information provided on job applications submitted through the Website or electronically, including, job preferences, employment history and other personal information;

Registering to receive information, promotional information or related services from us; Participating in social networking accounts related to Velas Invest;

Submitting questions, comments or feedback through the website or otherwise; or any other place on the website where you voluntarily knowingly provide personal information.

Social Media Pages

When you interact with a Velas Invest account on or through a social media platform, such as Facebook, Twitter or LinkedIn, we collect the Personal Information you make available to us on that page or account, including your user ID and/or user name, and any information you have made public in connection with that social media service. Please note, however, that we will comply with the privacy policies of the applicable social media platform and will only collect and store the Personal Information that these social media platforms permit us to collect.

Our website includes social media widgets, such as Facebook, Twitter, Instagram and LinkedIn widgets. These features collect information about your IP address and the page you are visiting on our website, and set a cookie to ensure that their features work properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Children’s Online Privacy

Velas Invest respects the privacy of children and we are committed to complying with the Children’s Online Privacy Protection Act. We do not intentionally collect personal information from children.

The personal information we collect from you, we will use for the following purposes that are necessary for the service you request: Response to contact form messages, Provision of any requested service. To carry out the purposes described in this privacy notice, we will use the following personal data: Identification and contact data, employment data, academic data, data on hobbies, or data provided to us according to the user’s interest.

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to [email protected] and must contain:

Full name of the holder.

Address.

Telephone number.

E-mail address used on this website.

Copy of an official ID attached.

Subject “ARCO Rights”.

Description of the purpose of the letter, which may include but not limited to the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important in case of revocation of consent, please note that not in all cases we can meet your request or terminate the use immediately, since it is possible that some legal obligation may require us to continue processing your personal data. Also, you should consider that, for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us. By responding to the request within a period of 20 days, to the same email through which the request was sent.

Non-Personal Information

Some information is automatically received and sometimes collected from you when you visit or use the website. The following is a list of the most common information that is automatically received or collected:

The domain name and host from which you access the Internet, including the Internet Protocol (IP) address of the device you are using and/or the IP address of your Internet Service Provider (ISP);

The type and version of the Internet browser software you are using and your operating system;

Websites visited before or after visiting our website;

The date and time you access the website, the length of your stay and the specific pages you access while visiting the website; and

Information about the country of origin of your device and the languages you use.

We use this information to monitor the use of our website, evaluate performance, ensure technological compatibility with your device, and understand the relative importance of the information provided on the website. We may also use this data to perform statistical analysis on visitor usage patterns and other aggregate data.

Use of cookies / tracking technology

When you interact with the website, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page you requested.

Cookies and other tracking technologies are made up of small bits of data that often include an anonymous or anonymous unique identifier. Websites, applications and other services send this data to your browser when you first request a web page and then store the data on your computer so that the website can access the information when you make subsequent requests for pages from that service. We may use cookies to collect and store information about your use of the website (such as the pages you have visited, the content you have We may use cookies to collect and store information about your use of the website (such as the pages you have visited, the content you have viewed, the search queries you have made and the advertisements you have seen), which is then used to understand your preferences so that we can provide you with better services on future visits and to compile aggregate data about site traffic and interactions so that we can offer better site experiences and tools in the future.

Velas Invest S.A. de C.V. understands that your privacy is important to you and is committed to being transparent about the technologies we use. When you visit https://www.velasinvest.com.mx/ and any other site on which this Policy is used cookies are small, commonly used files that we or a third party transfer to your computer when you allow your web browser to accept cookies. Similarly, our third-party service providers may use tracking technologies, which are generally small pieces of code placed on a web page to monitor behavior and collect certain data regarding the actions of our online guests. A cookie file stores information such as your IP address, information about the content you view, information about the content you provide so that you do not have to re-enter it each time you visit our Sites, and your preferences and settings. Cookies allow us or a third party to recognize you and make your next visit to our Sites easier and more useful to you.

You can manage or disable cookies at any time by adjusting your privacy preferences regarding the use of cookies and similar technologies through your browser.

Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. See the “Help” section of your browser for more information. Please note that by blocking some or all cookies, you may not have access to certain features, content or personalization available through the website.

We use email tracking systems that provide us with data such as who opened or forwarded an email, the time it was opened, and whether the reader clicked on certain links within the email.

We inform you that on our website we use cookies or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies are the following:

Language preferred by the user, Region in which the user is located, Date and time of the start and end of a user’s session, Searches performed by a user, Advertising reviewed by a user.

These cookies and other technologies can be disabled. To learn how to do this, please consult the help menu of your browser. Please note that if you disable cookies, you may not be able to access certain personalized features on our websites.

Analytics

We, as well as third-party vendors acting on our behalf, may use first-party cookies and third-party cookies. Our web server storage logs may collect domain names, Internet protocol addresses, types of web browsers and certain website visitor data.

Data about your online activities may be collected for use in providing advertising tailored to your individual interests, either by us, our affiliates or third parties. We may work with third parties, such as network advertisers and ad exchanges, to serve ads across the Internet and may use third-party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third parties’ websites and display ads and our content.

We and these third-party vendors may use third-party technologies in conjunction with our own proprietary technologies to analyze ad impressions, your use of ad services and interactions with ad services. ad impressions and ad services. The information collected may also include information about your visits to our websites, including the pages you viewed and the content you viewed. These third-party tracking technologies may be configured to, among other things: help deliver ads that may be of interest to you; prevent you from seeing the same ads too many times; and understand the effectiveness of the ads that have been delivered to you.

E-mail and Other Communications

We may communicate with you by e-mail or other means to an e-mail address you have provided to us. For example, we may send you our newsletter, promotional offers or respond to your inquiries. If you do not wish to receive e-mail from us, please let us know by using the “unsubscribe” feature included in our communications.

We use the information we collect from and about you to help us personalize and continually improve your experience with the website. Such as to provide the features, products and services you request and to enable your use of our features, products and services; We may use your information to register you for certain features, products and services in accordance with your chosen marketing preferences; To communicate with you and provide you with information to respond to your questions or comments, provide you with updates and news. We may also use your information to provide you with personalized content and information, and to send you brochures, samples, offers and other information related to our family of companies; when we are performing our obligations under a contract with you: we may use your information when you work for us, either as an employee or service provider. If you are a customer or user of our services, we will use your personal information to fulfill our obligations under our contract with you; Use demographic and preference information to enable advertising relating to products and services to be targeted to users to whom they are most relevant. This is designed to enable users to see advertising that is most likely to be of interest to them; To provide you with other offers: On occasion, we will make offers and information to you via mail, we may add you to the list to receive information by mail; and for the improvement of our websites, features, products and services. We will store your information only for as long as we need to use your information for the above purposes.

We will only share Personal Information as provided in this Privacy Policy, and within our company and corporate affiliates. We do not sell or exchange your Personal Information with any third parties outside of Velas Invest.

We may make your information available to certain third-party service providers, such as contractors, suppliers or distributors who help us administer or provide services offered on our website, such as hosting, analytics, customer service, etc. We may need to share your personal information with them, but we require that all of our service providers keep personal information confidential and not disclose it to third parties or use it for any other purpose.

We may also use or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with the law or legal process served on us or the website; respond to requests from public and governmental authorities; protect and defend our rights or property, the website or our users; or act in emergency circumstances to protect the personal safety of us, our affiliates, agents, users of the website or the public.

If we sell all or part of our business, or make a sale or transfer of our assets, or are involved in a merger or transfer of all or a material part of our business, or are involved in a bankruptcy, Velas Invest may transfer your information to the party or parties involved as part of that transaction.

Personal information collected on our website, or received by Velas Invest from you or third parties, may be stored and processed in the United Mexican States or any other country where we or our service providers maintain facilities.

The servers and databases on which the information will be stored may be located outside the country from which you accessed the website and in a country that does not have the same privacy laws as your country of residence. Personal information you provide to us may be transmitted overseas, but we will collect, process and use personal information only in accordance with this Privacy Policy.

Information and employment-related inquiries may be transferred to any member of the Velas Invest family of companies. By visiting this website and submitting information, you consent to such collection, processing, transfer and/or storage of your personal information.

Protection of information

We are committed to ensuring that your information is secure. We use commercially reasonable efforts to protect your personal information collected, used, stored, shared or transferred through the website from access, loss, misuse, alteration or destruction by any unauthorized party. However, please understand that no data transmission over the Internet or any other public network can be guaranteed to be 100% secure. We do not promise, and you should not expect, that your personal information or private communications will always remain private. You are also responsible for taking reasonable steps to protect your information from unauthorized disclosure or misuse, such as maintaining the confidentiality of your user name and password, and logging out of your account when you are not using the website.

Links

This Privacy Policy applies solely to information collected by or on behalf of Velas Invest. Please note that the website may link to other websites and online services operated by third parties. These websites and applications operate independently from us and we do not control their privacy policies, which may differ from ours. Velas Invest is not responsible for the data collection, use, disclosure or storage practices (or any actions or omissions) of companies or organizations to which our website may provide links. We encourage users to be aware when they leave our website and to read the privacy policies of any third-party website, application or other platform that requests or collects personal information from or about you.

Privacy Policy Changes

We reserve the right to revise this Privacy Policy from time to time in our sole discretion. This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons. We are committed to keep this privacy notice updated on the changes that may occur and you can always consult the updates that exist on the website www.velasinvest.com. We cannot notify visitors or users of the website of such revisions by email, telephone or other personal contact. You are responsible for reviewing this Privacy Policy on each visit to the website. You can determine whether the Privacy Policy has been revised since your last visit by checking the “Last Modified” date at the top of the Privacy Policy.

Contact us at

We are committed to working with you to resolve any complaints you may have regarding this Privacy Policy or the treatment of your Personal Information. If you have any questions about this Privacy Policy or its implementation, please contact us: By email: [email protected]